Make every conversation clearer

Your planning checklist.

• Confirm the language of your clinician and whether a medical interpreter is available.
• Ask which records are needed and how to send them through the provider’s secure channel.
• Request written clinical instructions and a discharge summary in a language you understand.
• Ask whether translation fees are included in the quotation.
• Use a qualified interpreter for clinical decisions and consent discussions.

Use this as a conversation aid. Confirm individual requirements with your clinician, provider, insurer, and relevant authorities.